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Learn about WhatsApp on ezConnect and how you can use it to communicate with your guests

WhatsApp on ezConnect

Learn how to create custom tags to filter conversations within ezConnect and efficiently follow-up with customers

ezConnect: How to set up and create Tags

Learn how to set up the appointment cancellation keyword that allows guests to cancel their appointments

ezConnect: Configure Keyword for Appointment Cancellations

'Cancel' can now be used as an ezConnect keyword for Appointment Cancellations

How to configure Cancel as a keyword for Appointment Cancellations

Learn how you can assign ezConnect permissions to your staff, based on roles

ezConnect: Configure Role-based Permissions

Learn how you can send auto-responses to text messages that you receive after your center is closed

ezConnect: Auto Respond to Texts Received after Working Hours

Learn how you can allow your guests to reply to an appointment confirmation in multiple phrases or keywords

ezConnect: Configure Keywords for Appointment Confirmation

Learn how you can enable notifications with sound for ezConnect

ezConnect: Enable Notifications with Sound

Learn how you can collect a guest’s consent for WhatsApp using a macro

ezConnect: Macro to Collect Guest’s Consent for WhatsApp

Know what saved responses are and how you can create one

ezConnect: Work with Saved Responses

Learn how you can configure browser notifications to allow ezConnect to notify you of guest messages

ezConnect: Configure Browser Notifications

Learn how you can add keywords to ezConnect to view specific messages and receive notifications for the same

ezConnect: Use Keywords to Prioritize Conversations

How to efficiently send important updates to relevant groups of guests

ezConnect: How to create and send Broadcast Messages

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Create your workspace and invite the people you work with.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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