Simplified.io

Learn about WhatsApp on ezConnect and how you can use it to communicate with your guests

WhatsApp on ezConnect

Learn how to create custom tags to filter conversations within ezConnect and efficiently follow-up with customers

Learn how to set up the appointment cancellation keyword that allows guests to cancel their appointments

'Cancel' can now be used as an ezConnect keyword for Appointment Cancellations

Learn how you can assign ezConnect permissions to your staff, based on roles

Learn how you can send auto-responses to text messages that you receive after your center is closed

Learn how you can allow your guests to reply to an appointment confirmation in multiple phrases or keywords

Learn how you can enable notifications with sound for ezConnect

Learn how you can collect a guest’s consent for WhatsApp using a macro

Know what saved responses are and how you can create one

Learn how you can configure browser notifications to allow ezConnect to notify you of guest messages

Learn how you can add keywords to ezConnect to view specific messages and receive notifications for the same

How to efficiently send important updates to relevant groups of guests

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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