To access WhatsApp Business and use WhatsApp with ezConnect, you will need a verified Facebook/Meta Business Manager account.
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This comprehension, step-by-step help guide covers:

Why do I need to get an account verified by Meta?
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This is mandatory to access WhatsApp for Business features. Unverified accounts are limited to 50 contacts and messages per day. Verified accounts start with 1000 contacts per day and can increase based on Meta's tiers.
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Verification also offers access to features like Instagram shopping, app ads, higher ad spend limits, and increased reach on WhatsApp Business.
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​What do I need to get my Business Account verified by Meta?
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You will need to provide your business details and submit business documentation. See full details below.
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​How long will the process take?
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Verification is an independent process by Meta and can take from 2 business days to 2 weeks.
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​Note: If your status has not been updated after 3 business days, write to support@simplified.io and include your business name and your Facebook business manager ID.
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Prerequisite: You will need a Facebook or Instagram account to proceed.
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Provide your business information as prompted.
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​Note: If your legal business name differs from your public business name, follow the instructions in the Verifying your Facebook Business Manager Account
section below.

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4. Optional steps at this stage of set-up:
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a) If you have Facebook/Instagram pages related to your business, you can claim them.
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b) Invite other users to access your business account.
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5. Check your email for a message titled "Confirm your business email." Click Confirm Now in the email.
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6. Your business is now assigned a Facebook Business Manager ID:

Click your business name (1).

Select Business Info (2).

Locate your Business Manager ID (3).
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Once completed, you'll have successfully created a Facebook Business Manager account.
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Before initiating the verification process, have the following information prepared:

2. Proof documents that confirm your business details
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- Examples include tax registration, bank statements, and utility bills.

- Accepted documents vary by region and Facebook will provide a list of accepted types based on country. (See list per country below.)

To initiate verification:

3. Input the following details and click Next.
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- Organization Name (matching the document you are submitting).

- Business Address (matching the document you are submitting).

- Functional website link (if the name on the website is different from the legal business name, include the legal business name on the copyright section of the website footer).*
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*Example of legal name differing from public name, and how to show this on your site.
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4. Choose email for code delivery and click Next.
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5. Select the document(s) you want to upload from the list based on your country, and click Upload.
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Note: The document should exactly match the name and address entered earlier.

6. If the document uploaded does not have the phone number or address as entered in the earlier steps of verification, attach a supporting document that includes the business name, address and phone number.
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7. Confirm the email ID to receive verification code.
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8. You will get confirmation that the verification has been initiated. The Facebook team will take 4-5 business days to complete the process, expect an update email from them.

By following these steps, you'll initiate verification for your Facebook Business Manager account.

If you can't find or use the verification button, or if it says you're ineligible (as pictured) follow the steps below.
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3. Select Other as the app type.
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4. If there are multiple accounts, choose the correct business account.
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5. In the App Dashboard, go to Settings > Basic

6. a) If Start Verification is clickable, proceed with verification.
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b) If not, go to App Review > Permission and Features, search ‘Email’ in the top right search bar, and click Request Advanced Access.
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You'll now see the Start Verification button in the Security Center. Click to proceed with verification.
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By following these steps, you can address issues with business verification on Facebook Business Manager.
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Here are the common reasons for Facebook Business Verification rejection and next steps if they apply to you.
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Facebook offers 3 chances to send corrected documents and apply for verification. Exceed this limit, and verification may be disabled.
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What to do:
Please reach out to the Simplified team for professional assistance to help with the verification process.

Only specified documents are accepted by Facebook, and incomplete documents will be rejected.
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What to do:
Find choose from the list of accepted documents below.

Ensure documents are complete before submitting for verification.

If you do not choose from the list of languages supported by Facebook, they will not be able to verify the documents.
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What to do:
Choose from the list of supported languages as provided by Facebook.

If your submitted document is no longer valid, is blurry, the text size is too small, is low resolution, or is a corrupted file, Facebook will be unable to verify.

What to do:
Ensure valid, clear, high-resolution documents are submitted.

Verification will be rejected if the document does not contain the legal Business Name, does not match the Business Name on Facebook, or if the legal Business Name and address submitted does not match MCA (Ministry of Corporate Affairs) records.

What to do:
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Make sure to submit an accepted document that clearly states your legal Business Name, update your Business Name on Facebook if needed, and match MCA (Ministry of Corporate Affairs) records.*
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*The information must be consistent with MCA records because Facebook uses such third-party databases to verify the legal business details submitted by you.

What to do:
Upload a new document that includes the legal name and complete legal address of your business (matching the application) for Proof of Address.
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If the document phone number doesn't match the business phone number on Facebook, your request will be rejected.

What to do:
Ensure document phone number matches business phone number on Facebook.

Not submitting requested additional documents is a common cause for your verification being rejected,

What to do:
If asked by Facebook, provide required documents within their timeframe.

Trouble receiving verification code is another common reason verification is rejected, as the phone number option may not be available in all countries.

What to do:
Request the code again. If the issue persists, contact Simplified Support (support@simplified.io) for help.
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If website details don't match with the legal business name submitted, this can cause an issue with verification.

What to do:
Ensure your website reflects your legal business name, logo, and information.

Below you will find a list of documents accepted by Facebook as proof of your business name and address.

If none of the above contain your business address, you can also upload one the following for address verification:

If none of the above contain your business address, you can also upload one the following for address verification:

If none of the above contain your business address, you can also upload one the following for address verification:
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If none of the above contain your business address, you can also upload one the following for address verification::
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If none of the above contain your business address, you can also upload one the following for address verification:
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If the above do not contain a business address, the following are accepted for address verification:
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