Simplified.io

SmartBot will send an automated follow-up message to users who don't complete their booking to encourage them to restart the conversation with SmartBot, or complete their booking through your webstore.

When will the alert message be sent?

The reminder message is sent out after 10 mins of inactivity on Web bot and will be sent as a text message after 30 minutes of inactivity on SMS bot.

What is included in the message?

The reminder message informs users that they can either restart the conversation with SmartBot by replying ‘Hi’, or book online by clicking on the webstore URL included.

Note: No set-up is required, and this feature is available by default for all SmartBot customers.

Send a follow-up message when booking isn't completed with SmartBot

Recover guests through abandoned booking alert on SmartBot

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

How does this feature work?

When will the alert message be sent?

What is included in the message?

Note: No set-up is required, and this feature is available by default for all SmartBot customers.