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SmartBot Self-Serve Admin Console: Overview
SmartBot Self-Serve Admin Console: Overview

SmartBot Admin Console offers Self-serve interface for easy edits

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Written by Sreekar Shanmukha
Updated over a year ago

SmartBot has a multi-faceted approach to help guide guests through booking workflows and answer their commonly asked questions. While much of the setup for SmartBot is done when you go live, you can customize FAQs, Prompts, and Web Bot settings to personalize your bot.

You can click on the Settings icon to access the customizable FAQs, Prompts, and Web Bot settings of SmartBot.

For more detail on how to customize your Bot from the Admin Console, watch the following videos:

  1. FAQs

  2. Prompts

  3. Web Bot Settings

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