With SmartBot Analytics, you can quickly analyze your Bot performance across locations, channels, and time frames and access scheduling and conversation trends from one easy-to-use dashboard. Watch the video to know how:
To choose the location to view analytics from:
1) Click the Location dro
p-down present on the top right corner of the screen
2) Select the location and click to set
To select a date range:
1) Open the calendar by clicking the Last 7 Days tab
2) Select a pre-set time frame from Last 7 days, 30 days, 60 days, or choose a custom period and click Apply
To view analytics from SMS/Web/All channels:
To choose a platform, or view All channels, click the drop-down menu that says SMS or WEB and select either from SMS, Web, or All to view.
To view the scheduling trend:
1) Click on the Scheduling tab to view the overall scheduling trend
2) Under Scheduling, click on each of the tabs - Bookings, Reschedules, Cancellations - to view the respective data
How to view the conversation trend:
1) Click on the Conversations tab to view the overall conversation trend of your guests.
2) Under Conversations, click on Users or Conversations to view the respective data
