ezConnect Private Notes
You can add a private note to a conversation. Private Notes help keep everyone up-to-date and are only visible to ezConnect users and customers/guests will never see these private notes.
100% Private: Visible to tagged staff member and not Guests
Enrich conversations: Add context and Guest information on any thread and tag relevant staff
Get notified: Never miss a conversation that needs your attention or help
1. Tag your co-worker
You can simply type a note or you can also @ mention a co-worker to pull them into a conversation or simply to notify them.
2. Filter the mentioned conversations
For more information on how to effectively use Private Notes in your salon or spa, check out our blog post.