The best way to stay on top of your online reviews is to make sure you have control over your online profiles. Claim your business listings on Facebook, Google My Business, or Yelp for Business. This ensures that you know what’s happening and where, so you can actively monitor and respond to reviews.

With a comprehensive reputation management platform like ezRepute, you can define your templates, select, and respond to online reviews instantly.

Or you can automate the process by using the auto-reply feature to craft a thought-provoking response based on certain conditions.

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