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Quick start guide - Reviews
Quick start guide - Reviews
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Written by Sreekar Shanmukha
Updated over 2 years ago

Our Review platform is designed to help you monitor, manage, and market reviews. This quick start guide will walk you through the basics of getting the platform up and running according to our best practices.

Checklist

Add users - The first thing you will want to do is add users for the business location - if they will be logging into the platform for anything. Click on Account on the left, then Users at the top to add them.

Connect social pages - In the Integrations menu, select Social. You can connect to your Google My Business, Facebook, and Twitter pages. Connecting Google and Facebook allows you to reply to reviews directly through the platform and aggregates your reviews faster. Connecting Twitter allows you to market your new reviews on your Twitter feed.

Add Review Aggregation URLs - Go to settings -> Select a location. In the Reviews drop-down, select Reviews Sites. Here you can add review site URLs that will aggregate reviews into the platform. These will also be used as the review sources in the review request templates that you send out to generate reviews.

Share Reviews -In the Reviews drop-down under Share Reviews, select Auto Share Rules. Here you can market and promote your reviews on Facebook and Twitter according to the rules that you set up.

Embed Widget - In the Reviews drop-down under Share Reviews, select on Website. Here you can configure a review widget that you can send to your client to embed on their website or embed it for them if you manage it.


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