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First-Time Guest Visits (Non-Members)

Sreenivas Prabhath Narem avatar
Written by Sreenivas Prabhath Narem
Updated over 2 weeks ago

First-Time Guest Visits (Non-Members) counts guests visiting a center for the first time who do not purchase a membership by the end of that day.

Key Rules:

  • Excluded: Guests who purchase a membership during the first visit.

  • Timing: Based on the guest’s first appointment date.

Important:

Multiple visits by the same guest on their first day count only once.

Example:

A guest visits twice on their first day without buying a membership.
It counts as one First-Time Guest Visit.

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