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Inactive Members

Sreenivas Prabhath Narem avatar
Written by Sreenivas Prabhath Narem
Updated over 2 weeks ago

Inactive Members tracks the number of unique guests who, by the end of the day, have no fully active membership due to suspension, freezing, inactivity, or a waived invoice.

Key Rules:

  • Excluded: Interim freezes or suspensions that are reversed on the same day.

  • Timing: Status captured based on end-of-day state.

Important:

Only permanent (not temporary) status changes count for the day.

Example:

A membership that moves into suspension by end of day is counted as Inactive, even if it was active at the start of the day.

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