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Inactive Members

Sreenivas Prabhath Narem avatar
Written by Sreenivas Prabhath Narem
Updated over 10 months ago

Inactive Members tracks the number of unique guests who, by the end of the day, have no fully active membership due to suspension, freezing, inactivity, or a waived invoice.

Key Rules:

  • Excluded: Interim freezes or suspensions that are reversed on the same day.

  • Timing: Status captured based on end-of-day state.

Important:

Only permanent (not temporary) status changes count for the day.

Example:

A membership that moves into suspension by end of day is counted as Inactive, even if it was active at the start of the day.

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