New Member Sales counts the total number of memberships sold during the selected period.
A sale is counted when the sale invoice is closed, regardless of whether the membership is upgraded, downgraded, canceled, or expired on the same day.
Key Rules:
Excluded: Auto-renewals, upgrades, downgrades, reinstatements, pre-sold memberships (future dated without activation), pending direct debit sales.
Timing: Sale is recorded based on the invoice closure date.
Important:
Even if a membership is canceled, upgraded, or downgraded on the same day as the sale, it is still counted once as a New Member Sale.
Example:
A guest buys a membership today and cancels it the same day. It still counts as 1 New Member Sale.